Frequently Asked Questions
Absolutely! While we primarily specialize in crafting suits, slacks, blouses, skirts and coats for women, we do not offer dress tailoring at this time.
- Maintain quality by dry cleaning only.
- Dry clean suit jackets & blazers up to four times a year when necessary.
- Dry clean trousers once a month if worn frequently.
- Address small stains promptly with spot cleaning.
- Use fabric steamer or iron on low heat to remove wrinkles.
- Hang suit in a ventilated space using a wooden hanger.
- Store in a breathable garment bag to protect from dust.
Read more about suit care.
- Machine or hand wash in cold/lukewarm water with mild detergent.
- Separate dress shirts from other shirts and wash with similar colors.
- Dab stains with stain remover or mild detergent mixture.
- Air dry by hanging or laying flat to preserve fabric.
- Iron on low to medium heat.
- Store in a cool, dry place.
Read more about shirt care.
- Machine or hand wash in cold/lukewarm water with similar colors.
- Use gentle cycle and mild detergent.
- Avoid bleach or harsh chemicals.
- Tumble dry on low heat or air dry to prevent shrinkage.
- Iron inside out on medium setting to avoid shine or scorch marks.
Yes, we intentionally provide extra seam allowance in our garments to accommodate such changes.
Additionally, we offer a complimentary alteration service for a period of six months after your suit is delivered.
At our tailor store, we accept both cash and major credit cards, including Visa and Mastercard.
We have a 50% minimum deposit requirement. This deposit ensures that the production process can begin and guarantees your commitment to the creation of your bespoke garments.
Due to the unique and personalized nature of our bespoke products, we are unable to provide full refunds.
However, we are dedicated to ensuring your complete satisfaction with the fit of your outfit. Your satisfaction is our utmost priority.
In the event that you receive your order and discover any damages, we kindly ask you to promptly notify us within seven days.
However, please note that our guarantee does not cover damages resulting from personal wear and tear or accidents. We encourage you to handle and care for your garments with the utmost attention to ensure their longevity.
As much as we would love to provide fabric samples to our customers worldwide, the high cost of materials makes it impractical. If you’re unable to visit our Bangkok store, keep an eye out for our trunk shows and join us to explore our exquisite fabrics firsthand.
We’ve featured our best-selling fabrics on our website. Feel free to explore and find the perfect choice for your tailored needs.
Once we have measured you for your initial order, we store all your measurements securely in our system. This makes it easy for you to place your next order with us.
Safeguarding our customers’ privacy is of utmost importance to us. We have strict measures in place to protect your data and we will never disclose or sell it to any third party.
Can’t find your question here?
Contact us now and our team will be glad to assist you.
How to reach us
Get In Touch
We are glad to be of service. Contact us for general enquiries or to book an appointment.
155/14 Sukhumvit 11/1
Khlong Toei Nuea, Watthana
Mon – Sat: 10:30am – 8pm